How to reset your password

Here's how you reset your password.

If you forget your password, you will need to create a new one. You can do this by clicking on the link on the My Account sign-in page.

You will be asked to:

  • Enter your username
  • Confirm your identity by answering a security question

We will then send you an email with a temporary password.

Click on the link in the email and sign in to My Account using your temporary password. You will then be asked to create a new password.