Contact us

If you have questions about your pension, we're here to help.

New: My Account Message Centre

Message Centre is your personal pension inbox. Ask questions when they’re on your mind and never lose track of the answers. Look for the envelope icon in My Account.
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COVID-19 update from BC Pension Corporation

For the safety of our staff, we aren’t accepting paper documents. Please send your personal forms and paperwork through My Account Message Centre. If you can’t access My Account or are submitting on behalf of someone else, please contact us.

To support social distancing, our reception is closed until further notice.

Phone and fax

Phones are answered Monday—Friday, 8:00 a.m.—4:30 p.m. PT.

Please have your Person ID ready when you call.

General enquiries

Phone
Toll-free in Canada and U.S.:
1-800-668-6335

Fax
250-953-0421

Retired members

Phone
Toll-free in Canada and U.S.:
1-866-876-6677

Fax
250-953-0431

Information about proposed plan changes

Visit the plan partners’ website at mppredesign.ca for details, questions and comments about proposed plan changes.

Health and dental

For questions about your extended health care or dental coverage and claims, contact Pacific Blue Cross.

Office hours
Monday—Friday, 8:00 a.m.—4:30 p.m. 

Phone
Lower Mainland: 604 419-2000
Toll-free in Canada: 1-877-722-2583

Website
pac.bluecross.ca

Pension education

For questions about pension education, contact Client Education.

Phone
Toll-free in Canada and U.S.:
1-877-558-5573

Fax
250-953-0415

Registration numbers

CRA: 0359158
PBSA: P085497


Mailing address

Municipal Pension Plan
PO Box 9460
Victoria, BC V8W 9V8

Courier address

BC Pension Corporation Office
Municipal Pension Plan
2995 Jutland Road
Victoria, BC V8T 5J9

Media enquiries

For media enquiries, contact:
media@pensionsbc.ca

Plan governance

For questions about plan governance, rules or decisions contact the Municipal Pension Board Secretariat.