How to reset your password
Here's how you reset your password.
If you forget your password, you will need to create a new one. You can do this by clicking on the link on the My Account sign-in page.
You will be asked to:
- Enter your username
- Confirm your identity by answering a security question
We will then send you an email with a temporary password.
Click on the link in the email and sign in to My Account using your temporary password. You will then be asked to create a new password.