Where to go for information about proposed plan changes

Information about proposed plan design changes is available on the plan partners’ website at mppredesign.ca. You can also submit a question and find contacts on that site.

The contacts below cannot help you with plan redesign questions. Please visit mppredesign.ca.


Contact us

If you have questions about your pension, we're here to help.

New: My Account Message Centre

Message Centre is your personal pension inbox. Ask questions when they’re on your mind and never lose track of the answers. Look for the envelope icon in My Account.
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COVID-19 update from BC Pension Corporation

In these rapidly changing times, we continue working to serve you. Pension payments will continue as scheduled.

To minimize service impacts and ensure the safety of our staff, we’re not accepting paper documents. Please send your personal forms and paperwork through My Account Message Centre. If you cannot access My Account, aren’t a pension plan member or are submitting on behalf of someone else, please contact us.

To support social distancing, our reception is closed until further notice. We’re responding to requests and answering calls as promptly as possible – your patience is appreciated.

Phone and fax

Phones are answered Monday—Friday, 8:00 a.m.—4:30 p.m. PT.

Please have your Person ID ready when you call.

General enquiries

Phone
Toll-free in Canada and U.S.:
1-800-668-6335

Fax
250-953-0421

Retired members

Phone
Toll-free in Canada and U.S.:
1-866-876-6677

Fax
250-953-0431

Health and dental

For questions about your extended health care or dental coverage and claims, contact Pacific Blue Cross.

Office hours
Monday—Friday, 8:00 a.m.—4:30 p.m. 

Phone
Lower Mainland: 604 419-2000
Toll-free in Canada: 1-877-722-2583

Website
pac.bluecross.ca

Pension education

For questions about pension education, contact Client Education.

Phone
Toll-free in Canada and U.S.:
1-877-558-5573

Fax
250-953-0415

Registration numbers

CRA: 0359158
PBSA: P085497


Mailing address

Municipal Pension Plan
PO Box 9460
Victoria, BC V8W 9V8

Courier address

BC Pension Corporation Office
Municipal Pension Plan
2995 Jutland Road
Victoria, BC V8T 5J9

Media enquiries

For media enquiries, contact:
media@pensionsbc.ca

Plan governance

For questions about plan governance, rules or decisions contact the Municipal Pension Board Secretariat.