Contact us

If you have questions about your pension, we're here to help.

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Web enquiry form

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Contact the Municipal Pension Plan

CRA Registration Number: 0359158
PBSA Provincial Registration Number: P085497

General pension enquiries

Office hours
Monday – Friday, 8:00 a.m. – 4:30 p.m.

Phone
Toll-free in Canada and U.S.:
1-800-668-6335

Please have your Person ID ready when you call.

Fax
250-953-0421

Media enquiries

Please contact the Plan and Member Communications Director

Phone: 250-356-5836

Enquiries about plan governance

For questions relating to plan governance, rules or decisions, please contact the Municipal Pension Board Secretariat.

Retired member enquiries

Office hours
Monday – Friday, 8:00 a.m. – 4:30 p.m.

Phone
Toll-free in Canada and U.S.:
1-866-876-6677

Please have your Person ID ready when you call.

Fax
250-953-0431

General mail enquiries

Mail
Municipal Pension Plan
PO Box 9460
Victoria, BC V8W 9V8

Questions about pension workshops or eLearning?

Please contact Client Education

Phone
Toll-free in Canada and U.S.:
1-877-558-5573

Fax
250-953-0415

BC Pension Corporation

Office location
Municipal Pension Plan
2995 Jutland Road
Victoria, BC V8T 5J9

Hours:
Monday - Friday, 8:00 a.m. - 4:30 p.m.