Contact us

How can we help?

Check out these popular topics for quick answers:



Message Centre

Get in touch using Message Centre, your secure personal pension inbox. Sign in to My Account and navigate to the envelope icon in the top right corner.
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Phone

Call us toll-free in Canada and the U.S. from 8:00 am to 4:30 pm (PT), Monday through Friday. Ask us about assistance in Korean, Cantonese, Mandarin, Italian, Arabic or French.

Please have your Person ID number ready when you call.

General enquiries

1-800-668-6335

Retired members

1-866-876-6677

Pension education

1-877-558-5573


Fax

General enquiries

250-953-0421

Retired members

250-953-0431

Pension education

250-953-0415


Address

Member mail & forms

Municipal Pension Plan
PO Box 9460
Victoria, BC V8W 9V8

Couriers only

BC Pension Corporation Office
Municipal Pension Plan
2995 Jutland Road
Victoria, BC V8T 5J9


Contact the board

For questions about plan governance, rules or decisions contact the Municipal Pension Board Secretariat.

Media enquiries

media@pensionsbc.ca


Registration numbers

CRA: 0359158
PBSA: P085497


Health and dental

Contact Pacific Blue Cross directly for questions about your retirement health and dental coverage and claims.

1-877-722-2583