On Tuesday, June 2, 2020 our hours of operation will be 8:00 a.m. to 2:00 p.m.

Due to the change in our hours of operation, you may experience longer than normal response times in our Member Services Centre. We appreciate your patience. We will return to our regular hours of operation on Wednesday, June 3 at 8:00 a.m.

COVID-19 updates

We’re open for business, but our reception is closed. Pension payments will continue as scheduled.

Premium reductions

We have news for retired members who participate in the plan’s extended health and dental program.

View full message

Frequently asked questions

Chances are, someone else has the same questions as you. We’ve collected answers to the questions members are asking.

Read the questions and answers


What can we help you with?


I'm new to the plan and want to know more

The Guide for new members will get you started

I'm returning to work after retirement

Find out what you need to know

I want to check my pension payment dates

Our payment schedule will help you plan

Learn more about my pension   

2020 annual general meeting

The AGM will be held on October 15, 2020.

Learn more.

Post-retirement benefit review

You told us your group benefit priorities. Read the summary of what we heard.

News for retired members

Are you in the loop? Find out what’s new with your pension, including tax tips, cost-of-living adjustment updates and links to useful resources.

Pension Life online

The 2019 Report to Members is now available

Read the report online

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Got pension questions?

Choose from three online learning offerings for answers

Start learning!

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Board Communique: December 6, 2019

You will soon have a new option for buying service for a leave of absence. Read about it here. As details become available, we will share them. Watch this space to learn more.