Contact us
How can we help?
Check out these popular topics for quick answers:
Message Centre
Get in touch using Message Centre, your secure personal pension inbox. Sign in to My Account and navigate to the envelope icon in the top right corner.
New to Message Centre: Now you can check on the status of your service request quickly and easily, anytime. Simply sign in to My Account and use Message Centre to review the progress of any request in the last 365 days.
Phone
Call us toll-free in Canada and the U.S. from 8:00 am to 4:30 pm (PT), Monday through Friday. Ask us about assistance in Korean, Cantonese, Mandarin, Italian, Arabic or French.
Please have your Person ID number ready when you call.
General enquiries1-800-668-6335 |
Retired members1-866-876-6677 |
Webinar support1-877-558-5573 |
Fax
General enquiries250-953-0421 |
Retired members250-953-0431 |
Webinar support250-953-0415 |
Address
Member mail & formsMunicipal Pension PlanPO Box 9460 Victoria, BC V8W 9V8 |
Couriers onlyBC Pension Corporation OfficeMunicipal Pension Plan 107-2940 Jutland Rd Victoria, BC V8T 5K6 |
Contact the boardFor questions about plan governance, rules or decisions contact the Office of the Municipal Pension Board of Trustees. |
Media enquiriesmedia@pensionsbc.ca |
Registration numbers
CRA: 0359158
PBSA: P085497
Health and dental
Contact Pacific Blue Cross directly for questions about your retirement health and dental coverage and claims.
1-877-722-2583