Service wait times

We are currently experiencing higher than normal call volumes and longer than normal response times in our Member Services Centre. Thank you for your patience.

What can we help you with?

I'm new to the plan and want to know more

The Guide for new members will get you started

I'm returning to work after retirement

Find out what you need to know

I want to check my pension payment dates

Our payment schedule will help you plan

Learn more about my pension   

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News for retired members

Are you in the loop? Find out what’s new with your pension, including cost-of-living adjustments and links to useful resources.

Pension Life online

Plan changes

The board announces plan changes for 2022

The plan partners have agreed on plan changes, and the board has changed the plan rules effective January 1, 2022
Read messages from the plan partners and board

See how the changes affect you

Learn the details and find out how the changes will affect you
Go to Plan changes

In case you missed it...

2020 annual general meeting

Did you miss the online 2020 AGM on October 15?
Learn more and watch a recording of the event.


Your pension questions answered

No matter where you’re at on your pension journey, our engaging online courses and webinars can help you make the most of your pension

Start learning today

Ready to go paper free?

You can now choose to receive digital notifications when important pension information is available online. Sign in to or register for My Account and opt in today.

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COVID-19 updates

We’re open for business, but our reception is closed. Pension payments will continue as scheduled.

We remain committed to you

Your board of trustees wants to keep you updated on matters related to your pension plan.
Read the full message

Frequently asked questions

Chances are, someone else has the same questions as you. We’ve collected answers to the questions members are asking.
Read the questions and answers